Privacy Policy

How Dexios collects, uses, and protects your information.

Last updated: September 28, 2025

This Privacy Policy explains what data we collect when you use our website and services (Printing, Vehicle Wraps, Laser Engraving, and Event Rentals), why we collect it, and how we keep it safe. By using this site, you agree to the practices described below.

  • Account & Contact: name, email, phone, company, role.
  • Quotation Details: service type, quantities, specs, vehicle make/model, material choices, deadlines.
  • Artwork & Files: uploads (PDF/AI/SVG/PNG/JPG etc.) and notes for production.
  • Event Info: date/time, venue, access constraints, power requirements, contact at venue.
  • Device & Usage: IP address, browser type, pages viewed, referrer, approximate location.
  • Payments: payment status and references. (Card data is processed by our payment providers—not stored by Dexios.)

  • To provide services: create and manage quotes, proofs, schedules, deliveries, and installations.
  • To communicate: confirmations, reminders, approvals, invoices, and support responses.
  • To improve: troubleshoot, analyze usage, and enhance website performance and offerings.
  • To protect: detect fraud/abuse, enforce terms, and meet legal obligations.
  • Marketing (optional): with consent, we may share updates, promos, or new features. You can opt out anytime.

  • Printing: We store artwork and production notes to produce shirts, banners, storefront signs, vehicle graphics, decals & more. Files may be archived to assist with reorders and color consistency.
  • Vehicle Wraps: We may collect vehicle photos (straight-on angles), make/model, and panel measurements to build accurate templates and proofs. Photos are used only for scoping/design unless you allow us to showcase final results.
  • Laser Engraving: We keep engrave settings, materials (acrylic, glass, wood, leather, etc.), and personalization data (names, dates) to complete your order and support repeat requests.
  • Event Rentals: We log event dates, venue access instructions, and on-site contact details for 360 photobooths, sparkler effects, smoke machines, backdrops, uplights, dance floors & décor.

We use cookies to keep you logged in, remember preferences, and measure site performance. You can control cookies in your browser settings. Disabling some cookies may affect functionality (e.g., login/quotes).

  • Service Providers: hosting, email delivery, analytics, and payment processors—only what’s necessary to do the job.
  • Legal: to comply with laws, regulations, or valid legal processes, or to protect rights, safety, or property.
  • No Selling: we do not sell your personal information.

We keep information for as long as needed to provide services, comply with legal/tax requirements, resolve disputes, and maintain business records. Artwork/files may be archived to support reprints and warranty questions; you may request deletion (see Your Rights).

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we work continually to reduce risks and review controls.

Our services are not directed to children under the age of 13. If we learn that we’ve collected such data, we’ll delete it promptly.

  • Access, correct, or delete your account data.
  • Request a copy of your data or ask us to limit processing (where applicable by law).
  • Opt out of marketing any time via the link in our emails or by contacting us.

To make a request, email media@dexiossolutions.com.

We operate from Jamaica and may use service providers in other countries. By using our services, you understand that your data may be transferred and processed outside your jurisdiction with appropriate safeguards in place.

We may update this policy from time to time. We’ll post the new date at the top and, when appropriate, notify you via the site or email.

Questions about privacy? Reach us at media@dexiossolutions.com.

Need Clarification?

We’re happy to walk you through how your data is used.

Contact Support